1. Introduction

ZendoLead ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, WhatsApp-based updates, and any other related offerings.

By using ZendoLead, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, mobile number (especially WhatsApp number), email address
• Business details (e.g., company name, role in real estate)
• Communication preferences

b. Usage Data

• Website visit data (IP address, browser type, access times)
• Interaction data (e.g., which services you use, and how you use them)

c. Lead-Related Information

• Preferences you submit (e.g., desired property location, budget)
• Information gathered from public real estate sources or third parties for lead generation

3. How We Use Your Information

We use your information to:

• Provide AI-powered lead generation and WhatsApp updates
• Match you with potential buyers or sellers based on preferences
• Respond to your inquiries or provide customer support
• Improve our services and website performance
• Send you service-related notifications and promotional content (only if you've opted in)

4. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share your information only when:

• It's required by law or legal process
• You've given explicit consent (e.g., to connect with a lead)
• It's necessary to deliver our services (e.g., via WhatsApp API or analytics partners)

5. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the information we hold about you
• Request correction of any incorrect or outdated information
• Withdraw consent for future communications
• Request deletion of your data (subject to legal obligations)

7. WhatsApp Communication

By registering your WhatsApp number with ZendoLead, you agree to receive service-related and lead update messages via WhatsApp. You may opt out at any time by messaging us "STOP."

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their content or privacy practices. Please review their policies before engaging.

9. Children's Privacy

ZendoLead is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated "Last Updated" date. Your continued use of our services indicates your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: support@zendolead.com

WhatsApp: +880 1335-804404